Telephone Banking

How do you pay your bills when you’re at the cottage?

Easily. Call 1.800.963.4848 to check balances, pay bills, transfer funds and make payments. What about when you’re on the go and you need to check your account balance quickly and securely?

TeleService® Telephone Banking

Stay connected to your accounts 24/7, even when you’re offline. TeleService® provides a secure and convenient way to manage your money with your phone.

  • Toll free in North America: 1-800-963-4848
  • Outside North America: 1-902-493-4800                   

Features & Benefits:

  • Up-to-the-second deposit and loan account balance information!
  • Available on both personal and business accounts
  • Convenient, telephone access from your home, office, hotel or cottage
  • 24-hour access, 7 days a week
  • Transaction history on chequing and savings accounts
  • Quick and easy - sign up in person or by phone
  • Make bill payments
  • Make cheque inquiries
  • Transfer money between accounts
  • Obtain information and complete transactions even when branch is closed
  • Secure with your individual and unique Personal Access Code (PAC)


  • Account Inquiries - from the main menu press #1
    • Deposit account balances (#1)
    • Deposit activity (#2)
    • Look for a specific amount (#3)
    • Specific cheque number inquiry (#4)
    • Loan/mortgage balance (#5)
  • Perform Financial Transactions – from the main menu press #2
    • Transfer from deposit account to deposit account (#1)
    • Transfer to loan/mortgage from account (#2)
    • Bill payments (#3)

® TeleService is a registered trademark owned by Credit Union Central of Canada, used under license.