Contact Us

Do you have a question about New Waterford Credit Union, your finances, or would you like to become a member of our dynamic, cooperative financial institution?

Contact Us!

New Waterford Credit Union
3462 Plummer Ave
New Waterford, Nova Scotia, B1H 1Z6
Telephone: 902-862-6453
Fax: 902-862-9206

Monday 9:30 AM - 4:00 PM
Tuesday 9:30 AM - 4:00 PM
Wednesday 9:30 AM - 4:00 PM
Thursday 9:30 AM - 5:00 PM
Friday 9:30 AM - 5:00 PM

If you would like to speak to one of our professional staff in person, please call our branch or click here to arrange an appointment.

If you would like to email one of our staff members directly view our staff directory.

Not sure who to contact? Simply use our Contact Us form. Contact Us
If you have a technical question regarding your MemberDirect® Online Banking service. (24 hours a day, 7 days a week) 1-888-273-3488
For information on your account, call TeleService® Telephone Banking service.(24 hours a day, 7 days a week) 1-800-963-4848
To report a lost or stolen card:

Credit union debit card:  1-888-277-1043

Collabria Financial credit card: 1-855-341-4643,
Outside North America call: 1-647-252-9564

For branch and ATM locations. Branch Locator